Mark Bagby, Director of Emergency Management at Washington University in St. Louis talks about what to do before the RFP.

Mass notification takes more than technology to be successful. It takes careful planning, a comprehensive emergency communications policy and sophisticated understanding of your intended audience. This is especially true of colleges and universities that have multiple campuses or very diverse populations they need to reach. This is the case at Washington University in St. Louis (WUSTL), where the school recently won an award for its emergency communications solution.    MORE